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As sports business organizations prepare for the future of sports business, analytics has become an organizational imperative. To design for that future, organizations must develop a balance between their people, processes and foundational technology – finding technology partners that allow them to drive deeper insights & results. As we look to emerge from the pandemic, the amount of data will only proliferate further – as mobile ordering and contactless transactions become further embedded in the fan experience, providing new challenges for organizations looking to stay ahead of the curve.
This panel aims to examine the fine line between when to make managerial decisions on gut feel, versus when to stick to the data. Did the 2020 World Series serve as a catalyst for changes to the game going forward, or will managers shrug off pressure from the media?
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