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A global pandemic brought the shutdown of in-person live events around the world and a rise in the consumption of digital content. Digital content platforms like Netflix are shifting fan’s expectations to more personalized, customized, automated, and relevant experiences. Leagues, teams, and venues can utilize fan data to meet those same expectations.
We bring together leaders from the FanDuel, Washington Football Team, and ESPN to sit down and discuss the difficult decisions they made when faced with the new normal, and how they were able to lead their companies through these challenging times using available data available to guide decision making.
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