Job Posting Details

JOB SUMMARY: The Sr. CRM Analyst is responsible for planning and executing data-driven initiatives supporting multiple business functions including Marketing, Corporate Partnerships, Ticketing, and Stadium Management Company. This role is primarily responsible for CRM system administration and a focus on business intelligence with other research, analytics, and database projects. This role will also assist in fan communication through email, SMS, and other channels.

MINIMUM REQUIREMENTS

• Bachelor’s degree
• Resume and cover letter
• Minimum of 3 years’ experience managing and maintaining CRM
• Experience with Kore Sports and Microsoft Dynamics strongly preferred.
• Knowledge of SQL
• Experience with BI/Data visualization tools (Tableau, PowerBI, etc.)
• Proficient in Microsoft Office (Microsoft Excel, PowerPoint and Word)
• Ability to work all home Broncos games, nights/weekends and keep a flexible schedule

PREFERRED SKILLS AND ABILITY

• Experience with Tableau
• Experience with research/survey tools usage is a plus (i.e. Scarborough, OTX Research, TRU Crosstab, Mintel, SPSS, YouGov, Qualtrics, etc.).
• Prior sports business analytics experience
• Experience with R, Python, or other data programming languages
• Experience with Snowflake
• Experience with Ticketmaster/Archtics
• Experience with Formstack
• Experience with Eloqua (or similar marketing automation tool, i.e.: Marketo, SFMC)