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Manager, Business Strategy & Analytics

Company Name: 
D.C. United
Washington, D.C.
Type of Company:
Sports Team
Position Type:
Contact Name: 
Drew Bentley
Contact Email:
Date Posted:
March 23, 2023
Anticipated Start Date:
April 1, 2023

Position Description

D.C. United & Audi Field are looking for an analytical and strategically-minded individual to fill the role of Manager, Business Strategy & Analytics.The Manager, Business Strategy & Analytics will work supporting the organization in various aspects of overall business objectives to drive sales, improve retention, and facilitate data acquisition. The role’s primary objectives will be to manage our daily analytics operational initiatives, including, but not limited to: building data visualizations, supporting data warehouse operations and processes, develop predictive models, leverage data for the enhancement of business processes, and other day-to-day Business Strategy and Analytics responsibilities as assigned.

• Analyze data and produce insights and recommendations for business objectives and decisions

• Support the migration and development of data warehouse and ETL processes

• Build and maintain reports and dashboard to measure, monitor and analyze operational results

• Develop predictive data models to support business objectives

• Maintain and improve data hygiene and quality control

• Perform customer segmentation and exporting of targeted lists for marketing initiatives

• Utilize SQL queries to develop insights and respond to ad hoc requests

• Assist in data capture processes, including cleaning and importing large data sets

• Assist with data cleaning, entry, research, and lead generation

• Identify opportunities for improvement and advancement

• Additional responsibilities, as assigned

Desired Qualifications

• Bachelor’s degree required

• Basic proficiency with SQL and BI tools (Tableau preferred) and Programming Languages (R, Python) preferred

• Experience using Ticketmaster Archtics, or similar ticketing system experience preferred

• Advanced proficiency with Microsoft Excel and other MS Office products

• Experience using third-party market research tools, i.e. Nielsen Scarborough

• Excellent time management, organization and problem-solving skills

• Ability to work D.C. United and Audi Field events, flexible hours, including evenings, weekends and holidays

• Competitive nature and a contagious, positive attitude

How to Apply

Teamwork Online or via www.dcunited.com/careers